(February 23, 2019, 3:59 pm)
excellent staff! I need 3 packages early Feb 22 Morning urgently. I went to this office to pick them up only to find that my colleagues had shipped one package to the clients office directly which I know it would be delayed for sure and I couldn't finish my work and would miss my flight. I talked the front staff(I am sorry that I didn't remember his name), he told me he would inform the delivery truck about this and they would make it happen earlier. I was so grateful to them when I got the package from the friendly Fedex person shortly after I returned the client's office in about 30 minutes. I don't think this will happen in other Fedex ship centers in BC,AB and ON. People in this center are so helpful, considerate and friendly.
I don't understand why somebody even gave them 1 star, have you ever given a government office 1 Star?. The delay can be caused by the weather, traffic, whether signature needed for delivery and whether you can hear the knock on your door. Just remember how many packages they have to deliver every day and how much kilometers they have to drive every day, they can't wait at your door for ever. Also remember how bad the road condition is when there's snow even freezing rain. You guys in NS are so lucky , if you don' t believe it, try to ship or receive package in ON or BC by Fedex. I am sure you will be happier:).
