Valley Family Optometry

Excellent family friendly place. Took the family in for an eye exam including our 3 year old and they could not have been more accommodating and friendly which for anybody with kids should be a huge relief. Great selection of frames as well and a pretty quick turnaround on getting a new prescription into glasses.

Recently I had a troubling experience with my left eye. I quickly decided that I could not risk waiting, so I went directly to Valley Family Optometry. Dr Kinney has been my optometrist for years now, but he was not on duty this day. So there really wasn’t anyone there I was familiar with. However, I could not have asked for better treatment. Upon arrival, I was triaged straight away by Jolene, I believe…. (Thank you, girl). She assured me I had done the right thing by coming in so quickly, and I definitely had to be seen. I was promptly escorted to another room where I was given drops and had some preliminary scans done, by an attentive, professional technician, (who’s name I did not get… my apologies) before being seen by Dr. Waines.
I was initially somewhat emotional and nervous, not knowing what was taking place, and not having ever met this doctor previously. He made me instantly at ease, answering my questions, calming my nervousness, assuring me I was in the right place and they were going to look after me. He did an extensive and thorough examination, before ultimately diagnosing me with a torn retina, and informed me that I would likely require surgery. Time was of the essence now, and he really kicked it into high gear. He immediately tried, (although unsuccessfully) to connect with Dr Scott’s office. He kept me apprised of the progress, and assured me that he would keep trying; but if too much time passed, he was going to arrange for me to be seen in Halifax. He was, however, successful on his second attempt with Dr Scott’s office. He explained my situation to the surgeon, and he had me on the road to their office immediately, where I was further assessed and treated. The retina had already begun to detach around the tear, she concluded, so laser surgery was necessary immediately. It was completed, and I was sent home to recover. Recovery has been uneventful and easy. I am so grateful to the team at Valley Optometry for being so professional, yet so compassionate. If not for your quick action and tenacity, my outcome could have easily been very different. Thank you, truly. You guys rock!!!

Had an appointment with Dr. Kinney. It went super well! He is knowledgeable and explained every steps. Thank you!

I was away on vacation when I noticed that my pupils were significantly different in size which caused some alarm as I never noticed that happening before. I called Valley Family Optometry and they were able to fit me in as soon as I returned. The staff was very kind and comforting and I was able to be reassured what was going on and more importantly they explained very clearly what it was I was experiencing. Dr. Kinney was able to immediately rule out any significant causes and then referred me to a specialist where it was determined that it was Adie Syndrome and indeed nothing to worry about.

I appreciate how thorough they were at Valley Family Optometry and I continue to take my entire family there. Dr. Flynn is fantastic as well and both my kids absolutely enjoy seeing her.