Marks Supply Inc. (Brantford)

Very helpful staff and had exactly what I needed! Thanks Erin!

Friendly and helpful staff

Got a pair of boots and had them fail to live up to their expectations

Returned them the next day for a full return, staff was great.

Update: I unfortunately didn't see Robin's response until recently. Thank you Robin for promptly reaching out. I have bumped my rating up from my original 1 star rating since they were willing to address the issue. Will be willing to give them another try one day to see if the front desk service can provide an enjoyable experience.

Original Review:
10$ handling fee for any purchase under $150 before tax! price quoted was around $158 on part so no worries and I even said I would just add something to push over the 150 amount as needed. And yet on invoice total was roughly $75 cents under 150$ before tax and so I got charged the 10$ fee. Didn't notice till later in the day reviewing invoice. Very poor practice, I could have added anything else I needed to bump up the dollar. Lady at counter should be ashamed of herself. Also lady serving me at desk claims that by time head office prints invoice they get charged 75$ so they need to charge the 10$ fee. Pardon? None the less none of my of
contractors or property managers will be allowed to use Marks supply going forward.