Hakim Optical Brantford - King George

I have dealt here for a few years now. Always top notch friendly service.

Very friendly and honest staff, large selection for men too and decent prices. I like it

An excellent experience . Very happy with service and glasses . Staff were awesome and very patient . Love my glasses . Will definitely be back soon for another pair !!! Thank you .

Moved into area recently. Dealt with warranty issue couple of times for glasses I bought at another Hakim. No problem. Got new glasses here and couldn't have been friendlier. Optometrist is one of the best. Glasses ready when they said they would be.

My initial review was very negative (1 star). To make a long story short, the lenses that I received were of a much lower quality than I thought I had ordered.. They provided a very narrow band of vision in my progressive glasses.

Within 15 minutes of submitting my review I received a phone call from Scott who was the Regional Manager for Hakim. The phone call came at around 9:00 pm while Scott was in the USA on business. He indicated that he personally receives every review and wanted to resolve the issue to my satisfaction.

After discussing the situation with Scott he submitted a request with the West Brantford store to replace my lenses free of charge. My first pair were returned to me 1 week later and I'm extremely satisfied. I have absolutely no reservations about returning to Hakim based on the exceptional service we received from Scott and would particularly like to recommend Barb who works at the West Brantford store. She took a personal interest in making sure we were satisfied and was very open and honest when helping us to select the frames.