Category: | Travel agency, |
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Address: | 73 14th Ave, Hanover, ON N4N 3W9, Canada |
Postal code: | N4N 3W9 |
Phone: | (519) 364-4911 |
Website: | https://hanoverholidays.ca/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 3:00 PM |
Sunday: | Closed |
Put a deposit down for the following year no one called to confirm. So I phoned on September 7th. They said the cut off to get my deposit back was first of September. So I ask why I was not called? They said my responsibility. I ask if my deposit could be put towards another trip was told NO. You have lost a customer.
Jim and Diane are fantastic. Would strongly recommend!
Tours are great, Website a little old school.
We are a professional company in business since 1974. We have thoroughly researched the post from JM White and have no record of this person ever travelling with us. We will ALWAYS look into any concerns raised by any customer!