Category: | Dentist, Health, Point of interest, Establishment, |
---|---|
Address: | 124 Highland St, Haliburton, ON K0M 1S0, Canada |
Postal code: | K0M 1S0 |
Phone: | (705) 457-3923 |
Lovely and professional environment. Very pleasant and friendly staff. Very clean facilities which follow strict covid protocol. Dr Butera was friendly and knowledgeable. Advanced technology allowed me to view my x ray while seated comfortably in the dentist seat. I was immediately comfortable and at ease. Will definitely make him my Dentist! Thanks Dr Butera and staff for a great first experience?
I'm thankful to have Dr David Butera as my dentist. He makes me feel comfortable and so does his stuff. They treat me very well. I think he does amazing job. I highly recommend him.
I just recently returned to the dentist for my routine check-up and cleaning. This was my first appointment during the pandemic. And it went extremely smoothly! My temperature was taken upon entry and my hygienist, Damarra (hope I spelled her name right!), took me to the operatory. She explained all the potential COVID-related risks, had me sign a document acknowledging them and answered all my questions. At no point did I feel unsafe about being in the dental chair. Plus, Damarra was friendly, gentle, and did a great job cleaning my teeth. Then Dr. Butera greeted me, checked out my smile and told me all is well. All staff were wearing appropriate PPE during my visit. I'll be back!
David Butera has two sides. The one is polite and attentive (When things are going OK); The other side of him is arrogant and unwilling to admit to his mistakes. This is the side you will see when he is challenged about his dental work.
Mr. Butera placed a new crown over one of my teeth that had already been crowned. I had no symptoms of pain in the existing tooth. This was an expensive process and after the dental procedure had been performed, I began to experience increasing pain from that tooth.
Mr. Butera put me off saying that the pain would eventually settle down but it didn't.
After x raying the tooth again he determined that it needed a root canal and that I would have to go to a surgeon to repair the problem at a cost of between $2000.00 - $3000.00.
He would not accept any responsibility for missing the obvious fact that the tooth required a root canal before placement of the new crown.
Reluctantly, I took the matter to the Royal College of Dental Surgeons of Ontario and after a full investigation, concluded that Mr. Butera was in the wrong.
Mr. Butera is now fulfilling a two year remedial course in light of the College's findings.