The Hamilton Foot Clinic

My dad and I have been attending the Hamilton Foot Clinic for many many years and have always received exceptional service from all staff. I’ve purchased orthotics, compression stockings, and shoes from their clinic. As a nurse being on my feet for hours in a day, I’ve never been disappointed. Combined, they have significantly improved my lower back, feet, and knee pain that I was previously experiencing on a daily basis. My dad has also seen similar benefits while being in a labour-intensive job with lots of walking at National Steel Car. Due to our positive experiences, I brought my elderly grandmother into their clinic as well for foot care and she now insists that she will never go anywhere else but here. The staff are welcoming, professional, knowledgeable, and truly take the time to address your concerns. It is clear that they are here to help and go above and beyond to provide patient-centered care. I would highly recommend their clinic and give them 10 stars if I could!!

I am a physiotherapist for 23 years and in that time I have referred lots of people to the Hamilton Foot Clinic. I have referred both my parents, my Hamilton patients and other friends because I have absolute confidence in the team that has been assembled there. Over the years, I can say as a very satisfied customer that The Hamilton Foot Clinic has always stayed at the forefront of the technology as it relates to orthotics. (See the attached picture of the 3-D Laser Scanner)
I am not often in Hamilton, yet the team at The Hamilton Foot Clinic, was able to squeeze me in the same day and ensure I got my orthotics quickly. Andrew, the Pedorthist, was friendly and conducted a very thorough assessment.
I must admit I was disappointed in some of the critical reviews I have seen lately. I am confident that if these concerns were communicated with management they would have been more than satisfied with the responses they would have received.
Lastly, I know just like any other business that all opportunities of criticism are opportunities for learning, and that goes both ways, whether you are a happy returning customer (like me) or have concerns that you would like addressed, do not hesitate to communicate with the management team at The Hamilton Foot Clinic. They are sincere, professional and always available to talk.