Category: | Car repair, Store, |
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Address: | 930 Queenston Rd, Stoney Creek, ON L8G 1B7, Canada |
Postal code: | L8G 1B7 |
Phone: | (905) 664-6666 |
Website: | http://www.activegreenross.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
When I called for a last minute oil change..Frank
Wasn’t sure if my Wagjag was still valid, but said to come in anyway.. it wasn’t, but to make up for it I was offered $10 off and a coupon for Next visit.. as a new mother of twins, every dollar counts! Thanks frank;)
Had a flat tire went to Costco to get new tires they told me it would be a week to get them I called green and Ross and they didn't have the tires instock but would have them there in 30 minutes best deal on tires and I was very impressed with the customer service they are #1 they went above and beyond for me
Always great service here. Honest and knowledgeable about repairs needed. No worry about being ripped off. We bring both our vehicles here ( 2017 Caravan and 2012 Avenger)
I used Active Green & Ross twice & the service is absolutely incredible.
They take their customers concerns very seriously & don’t make them wait with appointments during emergencies (which was my case).
My first service was taken care of by Frank who everybody loves & respects. He’s kind & understanding. I had an issue with my muffler and he said by the time he ordered parts, had them shipped & the labour costs it would be very expensive. Instead of taking on the job, he directed me to his good friend Brian at a auto shop that specializes in mufflers & I was able to get my car fixed at a fraction of the original price. I call that honesty & impeccable customer service. I’m very grateful.
With my most recent car service, I dealt with Ian. Took me in right away. I had to get one of the wheel bearings replaced. I had a very knowledgeable mechanic work on my car. The service was quick & very efficient.
These guys are my go to. Very personable & welcoming.