Print Factory Ink

Very nice and helpful staff. The manager, Barbara, was very responsive and helpful towards getting our printing project finished efficiently. She had also generously gone above and beyond in helping get our project to us by our deadline. The overall quality of the printouts (poster-sized + canvas) were excellent

I absolutely love this company... anything I have needed they can handle with fluent knowledge and above and beyond customer service! I have gone to them for a variety of my printing needs and I have yet to be disappointed. As a resident of Westdale I find it so amazingly perfect that I can come here and complete anything from a simple one page print when my printer is down to the more intensive needs of my brochures or flyers when I needed these some months back.
This morning shortly after they opened I needed to go in to print a few photos and a travel itinerary from my email. I was struggling to navigate some things and asked the young woman working for help. She not only assisted me as needed, but also efficiently showed me some valuable technical skills to take away for today. Her compassion to my silly stupid technical moment(s) and her knowledge truly helped start my day off better, considering I was not confident with my final product before arriving to the store, but was just simply going to print it anyway. Now my photos are not only printed, but look WAY better than I anticipated ... THANK YOU. THANK YOU. THANK YOU.

I'm writing this review because I want anyone in the Hamilton area to know that if printing is what you need.... Print Factory Ink is the place to go! Love the product, love my service!!
Thank you

I had an excellent experience with Print Factory Ink. I am a student at mac and printed about 100 magazines, and found that this was the most responsive and friendliest place, and the best to print with the perfect-bound technique. Everyone I contacted were incredibly helpful and willing to give me options, and work with my needs, and the final product was exactly what I wanted. Printing was efficient, and prices are competitive; everything one needs in a printing experience.

Great service & quality products.

Email response was fast, but she didn't answer all of my questions and was very curt. I'd rather wait longer for a more thought-out response. Didn't seem flexible and open to alternative solutions I proposed.

UPDATE: Changed to 4 stars. I got my longer, more thought-out response.