Kelly's Propane

Very excellent service always friendly and polite. willing to answer all question you may have. Very happy

I have had such a great experience with Kelly's fuels in Bancroft, Ontario. I had many places that deliver oil for the furnace to choose from. Hands down my choice was Kelly's fuels and I made the right choice. Customer service (I dealt with Haley) was superb...timely, efficient and she is so knowledgeable that she was able to answer all my questions without referring to someone else. My situation was a little complicated, but she dealt professionally with me and all parties concerned. Reliable service and delivery with fuel. Can't ask for any more. I made the right choice going with Kelly Fuels!!

Kelly's is simply 1st Class. Working with Scott, James and Sam our install and new tank for our build went flawlessly. Their professionalism and working with our schedule was greatly appreciated! In these challenging contractor times its great to have amazing service!

Great company friendly service

I signed up with Kelly's for residential heating propane 3+ years ago and started with a fixed rate for the first year. Little attention was paid to the subsequent monthly e-mailed receipts ( my bad ) from then on till the first fill-up for the start of this year's ( 2021 Oct ) heating season. I called the Kelly's Bancroft office and was told that I am on a floating rate and had been for the last two years, much to my surprise as I do not remember instructing them to switch ( although the possibility do exist that I did initiate the switch back then ) ) after the first heating season. Wanting to have a fixed rate again, I called Kevin ( Peterborough office ) and he was able to resolve the issue to my satisfaction. I really do appreciate the professionalism and quick attention extended to me by him and in part by the Bancroft office staff. Thank you. 5.0 stars !

We had a propane delivery scheduling mishap that Hailey went above & beyond to rectify but the truck couldn’t get up our challenging driveway! Heather then called & is also going above & beyond to make sure we get our fuel. Three cheers! The whole staff is super pleasant & helpful, I love excellent customer service! Thanks Kellys!:)