Category: | Post office, |
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Address: | 4129 Petrolia Line, Petrolia, ON N0N 1R0, Canada |
Postal code: | N0N 1R0 |
Website: | https://www.canadapost.ca/ |
Monday: | 8:30 AM – 5:30 PM |
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Tuesday: | 8:30 AM – 5:30 PM |
Wednesday: | 8:30 AM – 5:30 PM |
Thursday: | 8:30 AM – 5:30 PM |
Friday: | 8:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Customer service here is way above average and definitely the small town feel where everyone really does know your name (and address and how much mail/parcels you receive). Any issue I have had (missing parcel, placed in the wrong P.O. Box, etc.) they will and do go the extra mile in locating it and resolving any matter, big or small...Christine in particular WILL solve it and truly cares about her customers beyond what one would ever expect. Unfortunately with the exception of one male employee who should NOT be in the customer service field in any way, shape or form. Despite getting along with everybody and anybody, there is no one who is treated properly by this employee (so I certainly won't be able to win even though I continue to be friendly and say "have a nice day" only to be met with grumblings or ignored) and he/the situation is all too well known around this small town. Also unfortunately, I have had to make complaints about this one person due to the severity of mistreatment and sheer number of incidents for quite literally no reason other than picking up a package. I am still however rating this Canada Post location at a solid 5 stars; the rest who offer such stellar service should not have to pay the price for one very disgruntled, mean (for lack of a better word) and unhappy human being.
Great people I love it