Category: | Point of interest, Establishment, |
---|---|
Address: | 1321 Plank Rd, Sarnia, ON N7T 7H3, Canada |
Postal code: | N7T 7H3 |
Phone: | (519) 336-6502 |
Website: | http://www.sarniacabinets.com/ |
Monday: | 9:00 AM – 5:00 PM |
---|---|
Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 2:00 PM |
Sunday: | Closed |
Excellent product from a long standing community business.
We gave the company a 3 star rating for the simple fact that we'd rather a person reading this review make their own decision. We can say the custom cabinet option is great, (was our reason for using them - approx. 5 years ago) we had to have them come out a couple times after original install as there was damages that were done with install and issues with the garbage cabinet door a couple times. (for the most part all installers were pleasant/friendly) the defects were in the manufacturing (holes)
The customer service is NOT the greatest - you have to forever follow up as they struggle at returning calls. 5 years ago, plus recently - (nothing changed here) we just had them install a couple drawers in our pantry and had to keep calling in on numerous occasions just to do business. (to order the drawers themselves)
They do not respect the fact that people work and do not give you any notice for installation. They are guilty for letting you know they are coming the same day they contact you and could be within minutes / a couple hours. Not sure how many people can just leave their work and go home - on a drop off a dime. It's disappointing as they were even asked to give a day/two notice - which is not unreasonable.
If they could make changes and improvements in the areas noted - then we'd provide a 5 star.
Great work and very professional.
Great work and people! Highly recommended! Thank-you!
Great service. Brad is very professional and knows the product. Great quality.