TBG Mechanical Solutions Limited

We called TBG when our water heater burned out. Other companies had told us we would need to wait a few weeks for a repair (which isn't viable when you have no hot water).

Travis came out to give us a quote the morning after we contacted him. He was extremely friendly and very informative; explaining every step of the process and pricing out multiple options.

Despite being extremely busy, Travis had a team at our home to do the install the day after the quote. His guys were very professional and friendly. They did an amazing job not only installing our water heater, but moving it into a more convenient space, freeing up a ton of room in our basement. Also, the lead plumber identified an issue in our plumbing when he was inspecting the lines and told me exactly how I could fix it for just a few dollars. Saved me at least a $100 by not needing to call in a plumber to diagnose the issue later. The guys worked on our place late into the evening (well beyond normal working hours) but did not rush anything. They even did a complete second check to ensure their were no gas leaks or anything missed.

I can't finish this review without mentioning the nice receptionist in their office. She was a pleasure to deal with.

The whole TBG team is top rate. If you are considering getting them to do work for you, I cannot recommend them highly enough. Even if they are not your lowest quote, the level of professionalism, accountability and customer service will be more than worth the difference!

Thanks TBG!

Professional, when you deal with any trade you hope that you work with a pro. Tyler, Travis, Dave, Mike etc are all that. Even their quoting software is professional, they offered choices of equipment and options on how to pay, they truly understand what is important to a home owner. "Comfort Reliability and a professional installation. I would recommend this company to all my family and friends

TBG Mechanical is a fabulous company to work with! Experienced and knowledgeable staff who helped us start our design phase right through to completing our new build. Whenever we've had an issue or concern, they are prompt to respond to phone calls or emails, assist in any troubleshooting over the phone and if required, quick to send out a technician. Highly recommend them! You won't be disappointed.

Excellant company to work with. Not only did the sales team work hard to find everything we need but they also took the extra time making sure we had options and researched what would work for us. They fit is in immediately and saved us when our furnace died in the middle of a cold snap. Highly recommend

My furnace blew up at 8:30 a.m. last Friday morning. The technician was at my home 20 minutes after my call and a new, more economical and more efficient furnace was installed by 2:30 p.m. I had to go out but I left the guys at the house and when I came home, my new furnace was in place. They left the installation area immaculate. I suspected that the furnace was on its last legs earlier this year, and the cost of furnace and installation was 10% less than the lowest estimate I received from two other companies. I cannot recommend this company and especially Dave Murphy in Sales and Service, more highly.