Category: | Store, |
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Address: | 18 Leacock Rd, Frankville, ON K0E 1H0, Canada |
Postal code: | K0E 1H0 |
Phone: | (888) 575-2734 |
Website: | https://www.fergusonsenergysystems.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Very friendly staff and nice showroom.
We just bought a p68 Harman stove and these guys are attention to detail right down to every part from the sale to the install was super easy. Install was very clean and fast. Explained everything in detail so it was easy on our first day using this pellet stove. Delivery of our first skid was next day. Great family oweand run business.
Very happy with the service I've received. I purchased and had a pellet stove installed - purchased pellets - and have the yearly cleanings. Everyone is friendly, knowledgeable and genuinely wants to find the best solution for you.
EDIT - This company WILL TAKE CARE OF YOU! I don't say that lightly. I did have an issue with my pellet stove a couple of years later - AND when I found out about it at 9:30 PM on Sunday (they're CLOSED on Sunday) They called me back. They walked me through it. They promised they'd be here the next day in the morning if it wasn't resolved - and if it was a major issue they'd correct it. You don't find ppl that stand behind their work anymore. They did walk us through it and it did fix it. But you don't find ppl that go the extra mile - and OMG when you do.....those companies are where you need to spend your money because they actually geniunely CARE. I'd recommend them to anyone - and they have my business forever.
Alway's great service from a family owned business. Keep up the great work
had been dealing with them for a few years to get the pellets , good service , quick communications, they come when they say they do , polite people . this year, I upgraded to a new Harman stove , its is more expensive than other model on the market but worth every penny in how well it works and how little maintenance this thing require. they were very helpful with the installation and the Wett certificate .