Category: | Health, Home goods store, Store, |
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Address: | 15 Charterhouse Crescent, London, ON N5W 5V3, Canada |
Postal code: | N5W 5V3 |
Phone: | (519) 471-6512 |
Website: | http://www.citronhygiene.com/ |
Monday: | 8:30 AM – 4:30 PM |
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Tuesday: | 8:30 AM – 4:30 PM |
Wednesday: | 8:30 AM – 4:30 PM |
Thursday: | 8:30 AM – 4:30 PM |
Friday: | 8:30 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Customer service at head office(Erin Tustin): 1 star
(Replied on the 6th and disappeared on the 10th)
Delivery service : 3 star
(missing delivery/inconsistent)
Service tech (Matt) : 5 stars
Territory manager(Colleen Shaw) : 5 stars
I had an issue with soap dispensers with citron and have contacted by email on April 6th and was given a reply for a few days. Until the 10th it seems like Nobody cared about my washroom hygiene for over a month until today. I had to call the office again to check if ANYBODY is coming out. I had a service tech Matt came by to repair and what he found out was I was given the wrong soap brand so it doesn’t fitI’ve been with this company for over a year and this mistake shouldn’t even happen. I’m glad the tech came today and have everything fixed up to date.
Thank you!