MyDoctor Now - Walk-in Clinic & Telehealth Assessments

I don’t know why but they seem very disorganized. The doctor forgot to sign my requisition and that was a hassle in itself. Then on top of that I waited on the phone with them for 6 hours just for me to have to make my own appointment and the doctor failed to show me both my papers can’t be completed at the same clinic after I specifically asked her if it was possible and she said yes. The doctor missed two appointments with me after I waited over two weeks for her to analyze my blood work which mind you they said should take 1-4 days. I got really upset and cursed on the phone (voicemail) to which after the doctor called and dealt with my requests kindly the morning after. I gave 3 stars because at the end of it she did end up analyzing my blood work and did send off the referral but I shouldn’t of had to go through that much stress for it to happen. I understand doctors have a lot of stress in itself especially during covid but an appointment is an appointment and patients expect their doctors to actually care about them which I wasn’t feeling from this clinic.

Thank you very much Dr. Nancy Ibrahim for calling twice to talk to my husband. You were helpful and informative. We haven't met you but we love you!

First class experience with Dr. I. Constant followups and lab requisitions when required. A tremendous service in these times.

MyDoctor is a fantastic team of nurses and doctors, although I could not get what I want, at least they tried. The staff in the London area are compassionate and caring and friendly.

Thank you for helping me. I was delt with very quickly and professionally. Very grateful for your service.