Category: | Pet store, Store, |
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Address: | 631 Commissioners Rd E, London, ON N6C 2V1, Canada |
Postal code: | N6C 2V1 |
Phone: | (519) 681-9216 |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 9:00 PM |
Saturday: | 9:00 AM – 9:00 PM |
Sunday: | 10:00 AM – 6:00 PM |
They are now have Zignature dog food.... recommend this food for anyone who has a dog with allergies
Great service and selection.
Great place to get our cat supplies and they have a large selection of brands as well
Friendly and knowledgeable staff. Try the Turkey duck salmon performatrin wet cat food.
I stopped in here today for the first time after walking by it daily for years on my way to Starbucks. I was greeted by two wonderful ladies & a sleepy little dog. I was really happy with my entire experience ce here and will absolutely by making more visits here.
Here are some pros:
- Pets are allowed inside
- Good selection of products
- Offer products at different price points
- Very big and clean dog washing station in the back of the store
- Very clean
- Fully stocked & well organized
- Staff are friendly, knowledgeable & professional
- Good selection of dog treats
- Except pet food donations
For me the best part of my experience was the customer service I received. As a new pet owner I had many questions that were all answered by the friendly staff. I was shown multiple products at different price points and never felt like I was being rushed. I have found in the past that store associates are not always willing (for whatever reason) to commit time to answering questions at length or helping find and retrieve products. When I asked about the ingredients in a specific product the associate actually read them out to me without me having to ask her. As someone with a slight visual impairment it is impossible for me to read small print so I appreciated this very small and meaningless act more than she would know.
Highly recommend.