Advanced Medical Group

Throughout COVID I have felt extremely safe at AMG with how clean the facility is, the extra precautions everyone is taking, and the warm and inviting atmosphere from all of the staff. I love having a pharmacy on site for all my essentials. I recently received my flu shot at Pharmasave and I only have rave reviews for how it went. I did not feel a thing! This is the first time in over 12 years of receiving the flu shot that I did not feel it. I would highly recommend AMG to anyone looking for one of the many services AMG offers.

First of all, if you are considering Balloon Sinusplasty, I would 100% recommend it. My hope is by sharing my entire experience, it will put your mind at ease.
I have been in need on Rhinoplasty for at least 10 years with a severe deviated septum. The symptoms on my right side would get so severe, I would actually have panic attacks from the feeling that I could not breath. I knew that I could not forgo a standard deviated septum surgery as I had it done once before in 1984. I reached out to Dr. Rotenberg after hearing about Balloon Sinusplasty. Right from our first encounter (which due to covid was via phone), I felt confident that is procedure was right for me. Dr. Rotenberg answered every question and then more afterwards via email. Dr. Rotenberg's staff at St. Joe's were wonderful. Desiree (Dr. Rotenberg's administrator) was always a step ahead.
When I finally did have a 1 on 1 with the doctor at St. Joe's, I was very impressed with all the staff. Never once feeling I was putting anyone out.
I had a list of questions on a sheet of paper so Dr. Rotenberg sat down and answered everything.
Coming from Windsor meant much had to be completed via phone. My preop with Gracie-Ellen just confirmed to me that I had made the correct decision. Again, you could tell she cared about her patients and making sure they were comfortable and informed.
The procedure took place first thing November 20th. I was greeted with a big smile by Kim who made me feel comfortable right away. Next, I was greeted by my nurse Brigitte who took care of me physically and emotional through the entire process. She is truly a kind, gifted person who loves what she does and you can tell she does. AMG is lucky to have her. I then met my Anesthesiologist, Dr. Eddy who took me through the process step by step.
In the OR, I was impressed at the steps taken prior to the surgery. "The surgical pause" to ensure every person in the room was on the same page and they all agreed the surgery was a go.
The next thing I new, I was coming out of the anesthesia with who else but Brigitte there holding my hand. Never once did I feel discomfort or pain or any feelings of anxiety.
As far as post op pain, there has been very little. I took pain meds on the Friday but opted for just Tylenol and Advil on Friday night. I know the true results won't be know for a couple of weeks but I do not regret for one minute having this procedure done and am sure I will be delighted with the final result.
To all the staff, especially the ones I did not mention by name, thank you. To Dr. Rotenberg, your technical abilities, as well as your bedside manner are second to none.
To my friend Brigitte, thank you. You are truly a gift. I am glad you appreciated my sense of humour. I hope you use my tomato joke for many patients to come.
Warmest regards
Ron Leslie

Hello folks I am quite new to this technology but you have been very helpful in my understanding of it. I wish to thank you for your quick response to my email.
I just have one question about my next phone interview. Is it still at 10:45 am on Friday September 11th? If you could confirm this time for me I would greatly appreciate it. Once again thanks and have a good day.
Sincerely Cyrilbone52@gmail.com

The moment I entered the centre I was greeted by their welcoming receptionist who made it comfortable right from first interaction. Then through the doors where I met Bridget RN who prepared me for surgery, easing my anxiety with her experience and confidence, knowing when I woke up on the other side of anesthesia Bridget would be there to resume taking care of me post-operatively as she did pre-operatively. From A to Z, the staff here are nothing short of the best!

The centre is state of the art, immaculate, with evidence of their focus on patient-centred care. As a Registered Nurse, and having my fourth surgery, the standard of care provided at Advanced Surgical Operatory far exceeded my expectations. Every surgical experience should be this amazing. Thank you to all of you for taking such great care of me!

Sincerely,

A very happy recent patient of Dr. Farhang! (LM)