Eco Advantage Energy Advisors Inc.

In March 2022 I had an energy audit done in my home. Then I insulated the attic after being advised to do so. The person that did this work as of now has never submitted the paperwork to enbridge . After numerous calls and no shows this still is not solved. I would stay away from this company

Nice knowledgeable people, but need better organization and communications.

My initial consultation with Ed started out great, and I found him to be very knowledgeable on energy conservation measures for my 1950s home. My auditor Josh was also knowledgeable and the process was easy. Unfortunately, I found the follow-up communications poor. Organization of client details and scheduling follow-up appointments to meet deadlines for utility rebate programs was also poor. I had to proactively reach out to book the post retrofit assessment within the utility program timelines, and getting in touch took several tries. Furthermore, I was misinformed that I qualified for the attic insulation rebate when in fact my baseline was too high. This left me out of pocket $500-$650. Finally, I had to reach out multiple times for a final follow-up on my file, and was notified in a response several weeks after I thought my application was filed that they were missing a crucial piece of information. I still haven't received my rebate, but hopefully it comes soon.