The Ottawa Hospital Riverside Campus

I watched a staff person in the blood clinic exhibit such kindness and caring this morning to an elderly man who was in the wrong place. Her patience and genuine compassion shone. Her name sounded something like Henri. She is an angel with great professionalism.

A member of my family had minor surgery today, we been told that we have to be there at 6:30 am. We were there just before that, we’ve been told that the survey only takes half hours to 45 minutes, with the recovery time give and take 4 hours the nurse said. Less than 7 hours later we are still in the hospital.
But make the waits easy, the nurses were friendly( thank you.) 🙏

One of younger ladies at blood test unit reception was less than courteous. Not impressed. If interacting with public, or anyone really, being polite is basic. I trusted the staff knew what they were doing. Don't blame clients for hospital mixups.

I went in for Lithotripsy procedure and had the best ask around care that I've ever received. Darcy, Jessica and Brigitte were absolutely awesome. They explained my procedure to the fullest and were happy and smiling (even under the masks). For this place to be so short staffed and what seems to be overrun their whole entire team had a rally of the troops and got it done. Thanks again for your treatment and hospitality.