Freedom Mobile

I would like to commend Mr. Chukwudi Okwor for his outstanding customer service. Today, I visited the store to seek help with my phone service. I needed the problem solved quickly to avoid serious consequences. Mr. Okwor was very patient as he spent the necessary time to diagnose and ultimately solve the issue. He was very courteous and extremely helpful. My positive customer service experience today reminded me that professional, in-person customer service still exists. I walked away a very satisfied Freedom Mobile customer. I also informed the store manager about my positive interaction. Thank you again Mr. Chukwudi Okwor!

Received my gorgeous iPhone 13 Mini Starlight from Freedom PDO, with the help of Loui & his colleagues. We found the perfect upgrade & plan for me and the service was beyond wonderful. Freedom has the best service in tech I’ve ever experienced! Thank you to the rockstars that made it happen!

I've been dealing with cell companies for way too long... Freedom has the best customer service and this location rises above the others.
Top notch and willing to work hard to figure out the best solution to your issue or find the most suitable plan. Really appreciate the help I get from them.

Was in today for my 3rd line with Freedom.

Always a pleasure dealing with Loui the Store Manager. He never disappoints and goes above and beyond for the customer.

He even took the time to look for an old ring tone to install on a new phone for my elderly mother!

Now that's service!

Thank you Freedom/Loui

The service my husband and I received at the Freedom Mobile store at Place d’Orleans was, from the moment we entered the store to the moment we left, undeniably exceptional. Both the customer service representative Abdul, and the manager Loui provided the utmost professionalism. They answered all of our questions fully and with certainty. They made the experience enjoyable. We would like them to be recognized for their great work!