Category: | Point of interest, Establishment, General contractor, |
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Address: | Eastpark Dr, Ottawa, ON K1B 3Z8, Canada |
Postal code: | K1B 3Z8 |
Phone: | (613) 400-2737 |
Website: | http://www.idealtemp.ca/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Two nights ago, my wife and I came back home from the hospital with our newborn baby, and we realized our AC was no longer working. The house was heating up quickly and we were getting worried, especially knowing that a heatwave was coming. We reached out to Ideal Temp Heating and Cooling Inc. yesterday, because they had installed our AC 5 years ago. Jad made himself available late at night on the weekend and came to our house within 24h. We were so impressed by his dedication and flexibility! He was very professional, knowledgeable and efficient. Our AC is now back up and running.
Thanks to Ideal Temp, my wife and I can sleep peacefully tonight knowing our baby is okay. We won't hesitate to reach out to them in the future, should we have any other problem!
We had Jed come over to give us a second opinion on the A/C issues we've been experiencing. He was professional, personable, and took the time to explain to us what he was doing while inspecting our unit and thermostat. We were given answers that our previous technician was unable to provide us. Jed took the time to address any other questions we may have, and also responded to our calls/requests in a timely manner. I'd recommend his services to friends, family, and anyone else seeking HVAC assistance.
Had a great experience with Ideal Temp Heating and Cooling. Jed was professional and helpful from the start. When my AC started leaking at the furnace, he guided me through some troubleshooting over the phone. Still, the problem needed an in-person visit, and Jed arrived as scheduled. He was thorough with his diagnosis and solution, going above and beyond to make sure everything was working perfectly. Overall, very reliable and efficient service. Highly recommended for HVAC needs.
Very professional and very hardworking team. People get panicking while there is an issue with their heating equipment during winter time and google search for companies to realize which one is better. We recommend to call this company. Jad is very accommodating with his customer needs and will surely recommend his team(this is not a requested review, from my own experience)
If you are looking for a reliable, professional and excellent customer service, Ideal Heating and Cooling is that service provider. I was really impressed with Jad's professionalism and work ethics. We hired him to fix a faulty furnace gas valve. Before ordering a new valve, he did his best to fix the existing valve. It is very hard to find a repair person who are looking to save their customer money for replacement parts. After fixing the valve, later on the same day he made a follow-up call to ensure our furnace was working properly. For a courteous, prompt and reliable service Jad is the right person for the job.