WelcomINNS Ottawa

Ignore the messy bed, took this on our way out😅

Good hotel. The price is decent, the space is decent, the service is good and the proximity to most things in Ottawa is okay.

It’s a good hotel. Not fancy by any means, and not bad in any way significant. The breakfast that is included is good for a small hotel and actually has enough options to get you on the road through to lunch. I would definitely book it.

The room was clean, the hallway was clean, the bathroom was clean, super accommodating (we had requested a very early check-in which they accommodated). The towels had a vinegary smell to them but it turned out to be just mine in our entire party so ask for new ones lol.

Yeah, and we got our deposit back. So yeah, good hotel.

The staff here are fantastic! I'm a bus 🚍 driver. I dropped my group off at 8:30am then headed to the hotel where reservations were made. I asked if I could get into my room early instead of sitting in the bus for 8hrs. They got a room ready for me in 30 minutes and even directed me to the area where I could have a free breakfast. 😳😀
After I ate I went back to my bus in the parking lot to wait. Soon a manager walked across the big parking lot to tell me my room was ready. OMG... So nice of them. They even let me have a late check out at 1pm since I would have had to sit in the bus for 8hrs.
The room was nice, the WIFI is real good. A big thick mattress and 4 really nice pillows. I had a good sleep.
Once again. The people here are fantastic!

I had an exceptional stay at this hotel! The service and hospitality were top-notch. The standout was undoubtedly the employee named Issa, who went above and beyond to make our experience wonderful. His kindness and attentiveness made us feel right at home. Overall, a fantastic stay with outstanding service.