Category: | Point of interest, Establishment, |
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Address: | 216 Celtic Ridge Crescent, Kanata, ON K2W 0C1, Canada |
Postal code: | K2W 0C1 |
Phone: | (613) 402-8898 |
Website: | http://ottawavalleymeats.com/ |
I will never go anywhere else.The meat is fantastic and their front office staff is great to deal with.
As an experiment I bbqed a grocery store pork chop and a pork chop from OVM. They were both good but the OVM one was juicier and had better flavour. It's nice to know that the meat has not been shot up with salt water and food colouring. As well you are supporting local farmers. Buying from OVM is a win win situation.
Amazing costumer service with quick response times. Pleasant replies. And a great product!
I ordered from them twice during the summer, great quality at a fair price. I ordered for a 3rd time late fall - a order of 25 lbs of ground beef. When I received it it was not as visually appealing as the first orders but not enough to complain about IMO. about a week later I get an email from them stating that I may have rec'd my order from a batch that did not meet their standards, reassuring me it was safe and also offering to exchange it and throw in 2 nice steaks for my trouble.
That is what I call proactive customer service, realizing there was a potential problem and reaching out to fix it, not waiting in case someone complained. That is what creates brand loyalty. That act moved me from being a customer to fan of the company.
Great job guys!!!
PS steaks were amazing
Great service and easy to order. Love the flexibility in the orders. Food is great and local. Return customer guaranteed to return for more!