The Spa Day Retreat

I had my massage with Kat. She was wonderful and very mindful. I also got my shellac manicure done by Nicole. She was very personable and friendly. I look forward to seeing the both of them the next time I come in.

I have been going to The Spa since 2012! Mostly for skin care since I was 18, and a few other services. But absolute favourite, was the hydrolift facial done by Marina recently. I suffer from dry, eczema prone skin. Hands down the best facial EVER!! My skin has never felt nor looked so good. 10/10!

I would like to add the this spa is amazing. The relaxing massage and facial care with ( Nichole) + my hair dresser is just a amazing and wonderful experience ( Kathy ) thank you for making me feel so special. 💗💗

I booked a next-day appointment for a facial, manicure, and pedicure while I was visiting Ottawa for the weekend, and I am absolutely thrilled with the service I received. From the moment I walked in, I felt relaxed and happy.

I'd never had a facial before and the esthetician was great about explaining the process - I learned a lot and felt like a million bucks afterwards!

I had a brief delay between my facial and mani/pedi which was just enough time to enjoy a cup of tea.

The lady who did my mani/pedi was so helpful - she suggested I get tacos for lunch at a shop in the plaza across the street afterwards (I did and they were terrific)!

I definitely recommend visiting The Spa and will return when I visit Ottawa again in the future!

Dianna is the only reason this spa gets a 5 star rating! She provided the best customer service I have received in quite a while. While another aesthetician gave our bridal party a difficult time for an error on the spa’s part, Dianna made it possible for us, 7 girls to get our nails done for the wedding next day. Dianna did an amazing job with my nails, will definitely be recommending her&spa to friends and clients.

On a side note, I would highly recommend advising clients they must have any shellac done by a third party be removed before the appointment. Maybe through email or automated texting service.