Tartan Homes: Head Office

The sale experience was impeccable and an amazing experience. Mark and his team at the Tartan Edenwylde sales office were extremely knowledgeable, professional, reliable, warm, patient and attentive through the whole process. Mark & Wendy were excellent communicators and we felt they always heard our concerns and whenever they did not have an answer at hand, will ensure they make proper inquiries and got back to us with the right information we needed. Definitely the most stress free home buying experience I have ever had.
This has been a pleasant experience over all - all things considered.
Our home was built in the middle of the 2020 pandemic and there was a shortage of trades and labour and everything was topsy-turvy and I know Tartan went above and beyond to ensure their customers were not disappointed. I have recommended them to family and friends and we will definitely buy homes from them in the future.

I bought a Tartan home 12 years ago in Jackson Trails, Stittsville and the entire experience was AWESOME!! Every staff member we dealt with went over and above to ensure we were happy and to this day we love our home and have had no issues whatsoever. I highly recommend Tartan Homes to anyone looking to buy a home.

Marc Hannah
Stittsville

Our experience with Tartan has been wonderful. It was our first time buying a home and after doing a lot of research we settled for Tartan because of their quality and affordable prices. We were not disappointed.

Of course that is not to say that we had no issues, but the way Tartan handled itself and it's customer service was exemplary. Home builders who specialize on large development project often need to hire multiple different companies of labor subcontractor to work on all their homes at the same time. This means that, as much as Tartan can vet these companies, some crews might be less skilled than others. That cannot be held against Tartan! Their responsibility is addressing and solving the issues created by their crews and I found that they did so very well and in a very timely manner from start (purchase) to finish (our 1 year occupancy report).

They are completely transparent with the whole home buying process and even guided us through the Tarion Warranty program and how to fill out our deficiency reports. They really are there for you every step of the way!

5 stars! I would recommend this company to anyone.