Rydel Roofing & Siding

We decided to replace our shingle roof with metal! Shawn came out and explained features and benefits and provided us with sample set to evaluate. Kevin and his crew was punctual and well respective of our property. They worked hard, and completed both our house roof and shed in two days! Removing the old shingles and replacing with metal roof tiles. Neighbors passing by were impressed with their speed and cleanliness as they worked! Shawn is very knowledgeable, personable, and easy to work with. We’re going to use Rydel in the Spring to replace our eavestrough and downspouts to match the roof.

Changed my original Post because Adel reached out and took care of this. I am satisfied on the communication side of things and will update the ratings and review one last time once the work is completed..

In summer 2018 I engaged the services of Rydel Roofing and I was extremely satisfied with the services I received.

I had a terrible experience with another Ottawa roofing company and lost a significant amount of money. I contacted Rydel as part of a "blitz" to find a new contractor. I was contacted almost immediately by their office administrator who put me in contact with Daniel Gillespie. He set up an estimate with me at my home that night...a Friday night...at 6pm. The following Saturday the team was on my roof doing the job.

Daniel and Mike Carrington went above and beyond knowing my previous experience and ensured my roof was done in a very short period of time. Every concern I had along the way was fully addressed.

This past winter (2020) my mom has a huge leak in her roof that caused significant damage to the interior of her home. She called me in tears and I told her to call Rydel. She called and was put in contact with Shawn Laughren. He went above and beyond getting my moms roof done quickly and helping her through every step. I can’t begin to express how helpful and patient Shawn was in dealing with a client who is not tech savvy trying to get everything done.

If you want to deal with a company that cares Ryan, Shawn and all the other staff exemplify what that is. You can't go wrong with hiring this company!!! I cannot day enough good things about this company and its employees.

Thank you Rydel Roofing for putting me and my mom at ease after what was a very stressful situation!!

Having done roofing myself in the past and being experienced with home renovations, I spent quite a bit of time researching the different roofing materials and systems before reaching out to 8 or 9 different contractors. From the beginning my experience with Shawn at Rydel was nothing but positive. He was only one two reps who spent time listening and addressing my concerns, answering my questions and further educated me on different products. I did not feel pressured or rushed to make a decision.

Many contractors were quick to say they do this or that but Shawn explained in details Rydel’s procedures step by step which they followed through when they did the job. Their crew were nice and professional, and I am pleased with the work they did. I inspected the roof myself and it looks great.

Despite being windy that day, the guys did a good job cleaning up the property from debris and garbage from the job.

Like most construction job, it is unlikely that everything goes without a hitch. In our case, we had a drywall screw pop through the ceiling when a bundled of shingles was dropped on the roof. We have cathedral ceiling and the roof consists of 2 x 8 covered with a sheet of plywood on the outside and drywall on the inside, no attic. I think it was just bad luck the shingles fell right where the crew was.

I mentioned this to the job supervisor during the inspection the next day and to Shawn when he dropped off the warranty paper. Both apologized and offered to have it fixed without even seeing it. I turned down their offer as I am still finishing renovations inside and it is an easy fix for me to do. To me, their reaction to the issue is what was important. I felt they were sincere in wanting to have it fixed and ensure we were happy with the job.

I have no problem recommending Rydel Roofing.

Thanks for the great job!

Thank you for great work replacing shingles on our home. Things went smooth. Thanks for the great service.