Category: | Laundry, |
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Address: | 246 Rochester St, Ottawa, ON K1R 7N1, Canada |
Postal code: | K1R 7N1 |
Phone: | (613) 233-1115 |
Website: | http://homeservicegroup.ca/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
My furnace stopped operating yesterday, the house cooled off quickly, and I had to sleep with my ski jacket on! I reported the problem to HSG at 7:20 am this morning and the HSG technician (Adam) arrived at my home at 10:00 am. Adam quickly and efficiently resolved the problem, which involved a replacement part.
I have received superb service from HSG for the last 20 or more years and today’s interaction was typical of their high degree of customer service and professionalism. There was no charge for this visit as it was covered in full by HSG’s annual maintenance agreement. First class service all round, and then some!
Many thanks to all concerned.
Graham Neale (Ottawa)
Impeccable service during a practical EMERGENCY!!! Furnace went out during a -22 weather night..3 units in my building needed heat and fast. Company provided me mini heaters and moved around their busy schedule to come the NEXT MORNING!! From what the guys were telling me, my unit was particularly tough to disassemble but they were thorough and everything is up and running perfectly. Very happy with my purchase, my tenants are happy with the quieter furnace, the heat is perfect and more efficient. Will be using them again for my maintenance 100% ?
The only company I would ever deal with for my homes needs!! Top notch all the way!! Totally reliable and honest!!!! I Highly recommend Home Service Group!!!!
The owners and staff of this company are incredible knowledgeable, reliable and efficient. We had a wonderful experience with the team when building a new home. The company helped us with all of our HVAC needs, as well as radiant flooring, cameras and alarm system. We can't say enough positive things about George, Carlo and the rest of the team. The equipment they sell is top notch and their after-installation service is extremely reliable and efficient. I would recommend this company without hesitation.
My husband and I bought our central air conditioner in the spring and hot water tank in the late summer from this group. Their office personnel are so friendly, the guys are knowledgeable, tidy and very thorough and their prices are comparable to others on the market. That and combined with their great customer service makes it an obvious recommendation from us!