Allstate Insurance: Ottawa South Agency

I see some negative reviews here, but Terry Lu is amazing, seriously! I am no longer a client as I now live where car insurance is provincially serviced. I needed some historical information to help save me $1000 annually in fees (BC is expensive). Terry went above and beyond through many files to find the information when others wouldn't. If he will do this for someone who is not a client, I can only imagine how hard he will work for his clients. If I return to Ottawa I will be calling Terry.

I was in their office shopping for home, car and motorcycle insurance after my provider for the past 7 years was trying to raise my premiums and was helped with one of the agents Marissa Currie.
After a long frustrating day trying to get quotes from their competitors and dealing with so many agents brokers and companies it was a massive relief to deal with Marissa, very welcoming, patient, attentive and extremely helpful. She took the time to work out all the prices for me and insured I get the best coverage that suited my needs. It was effortless and very pleasant dealing with her. And for the best part she was able to secure all my policies at the absolute best rates, and trust me I shopped around everywhere. No other insurance company or broker even came close price wise and no other agent service wise.
I highly recommend them and make sure to ask for Marissa, you won't be disappointed.

I shopped around and these guys offered the best rates. My house insurance couldn't be beat anywhere else. Vehicle insurance seemed average/comparable. Boat was about $70 less a year. I dealt with Terry Lu from the Bank Street office. Great service. He's extremely patient and helpful and always calls me back right away if he's unavailable. Needless to say, I'm very happy with Allstate. But I can't speak to the claim process. I haven't had any insurance claims with them (knock on wood) to know how they are with that. Would recommend.