Category: | Moving company, Storage, Store, |
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Address: | 165 Iber Rd, Stittsville, ON K2S 1E7, Canada |
Postal code: | K2S 1E7 |
Phone: | (613) 831-4734 |
Website: | https://www.canadamoving.com/stittsville-moving-company/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 12:00 PM |
Sunday: | Closed |
Booked a move with Campbell; I requested and received a confirmation letter stating 2 men plus truck with a 4 hour minimum. Perfect. On moving day, 3 men show up and the rate is suddenly $25 more per hour. I asked why there were 3 men, the movers had no idea and I had little choice but to sign off on the new price at the door. The move took just 3 hours plus 40 minutes transit time to and from the depot (a bit of a joke since I live 4km from the depot). I was charged the 4 hour minimum.
I contacted Campbell regarding the above, no response. I feel I was overcharged by ~$100 plus tax, I could have easily done the work of the third guy. The least they could have done was just charge the total move time of 3.5 hours and refund me $65 plus tax.
Two of the movers were amazing, nothing was damaged and everything went smooth. The third guy stated he was relatively new and he wasn't all the useful.
If you only need 2 movers - look elsewhere.
*REVIEW UPDATED* Customer service got back to me and I am now expecting a refund of the promised 3% discount and will eventually receive the 50 bonus Air Miles. Yay. This has been a difficult process to go through but at least the two moving guys that moved me were great.
Canada Moving - Campbell Moving Systems Stittsville Branch Stittsville, Ontario postal code K2S 1E7. See 4 social pages including Facebook and Twitter and more for this business.
Canada Moving - Campbell Moving Systems Stittsville Branch, Allied Van Lines Agents, First Ship Moving Ottawa ... · +1 613-831-4734 +1 613-831-4734 ...