Category: | Electronics store, Store, |
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Address: | 126 Iber Rd, Stittsville, ON K2S 1E9, Canada |
Postal code: | K2S 1E9 |
Phone: | (613) 831-7140 |
Website: | http://www.sigav.com/ |
Monday: | 10:00 AM – 5:30 PM |
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Tuesday: | 10:00 AM – 5:30 PM |
Wednesday: | 10:00 AM – 5:30 PM |
Thursday: | 10:00 AM – 5:30 PM |
Friday: | 10:00 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
A friend of mine referred me to Roger and his store Signature Audio Video. This was probably one of the best businesses I've ever dealt with. I was looking to buy 2 TV's, 2 Brackets, all the wiring and professional installation.
First off, I will NEVER buy anything TV or Speaker related from Best Buy or CostCo again. There is no point... Roger has the exact same prices as both those stores, which is amazing considering he's not a chain and only has the one location. And he'll even let you know of upcoming sales on the model you're looking for. When was the last time a small store like that could beat some of the biggest retailers.
The store itself is absolutely gorgeous. You walk in and you get a one-on-one appointment with someone who is extremely knowledgeable about all the products in the store and is actually passionate about what they are selling. I did not once feel pressured or pushed into any of the TV's I was considering. Roger essentially brought me in front of each TV that I was interested in and told me all the pros and cons.
When it came time for the installation, his staff are extremely professional, knowledgeable and courteous. They wore their masks the entire time (both installers were there for 8 hours) and cleaned up after themselves. Mike even helped me move an old Plasma TV (which was probably 90 lbs) into the garage. It was honestly like having a friend working on the installation.
They easily fished a network cable through a wall that I thought looked near impossible and made everything look seamless. At my request, they "hard-wired" both TVs directly to the router and the speed and quality of the internet/cable is UNREAL. When it came time to pay for the installation, Roger actually came UNDER his quote.
It's rare that a business impresses me THIS much, but I honestly can't think of one negative thing about my experience with Roger and his staff. You have our business for LIFE!
Always the best store to purchase audio and video equipment
I was surprised to find such a nice audio store accessible to me in Ottawa. John was professional and very willing to help in anyway possible. Give them a try before ordering online, they really deserve the praise! Thank you guys for the professional and friendly service. Really appreciate it!
Just bought a Yamaha A/V Receiver from Signature, what a pleasure. Roger is so helpful, I had some issue trying to get Alexa working and Roger put in me touch with the right people, at Yamaha, to fix the issue. It wasn't an issue with the Receiver it was with the Amazon app.
Thanks for the great sales and support Roger.
Experts extraordinary...Love doing business with them. Took the time to 1st educate me then was able to do a sound decision on my purchases. Roger Rocks..?