| Category: | Point of interest, Establishment, |
|---|---|
| Address: | 1000 Airport Parkway Private, Ottawa, ON K1V 9B4, Canada |
| Postal code: | K1V 9B4 |
| Phone: | (514) 636-3630 |
| Website: | http://www.airtransat.ca/ |
I would just like to thank Air Transat for emailing me to say they will be getting me to Montreal at 20:30 not 14:30 on Saturday 9 June. Customer service rep quote"you should have read our terms" ! Nice and I cannot cancel And get a refund. Do you think the pre grand prix meal out we have organised will mind if we are 3 hours late? Won't be using them again.
UPDATE
Monique ( plus some others) at transat have now contacted me to arrange to fly out day before at no cost which we took. They also offered full refund as another choice.
Guess we caught one of their advisors on a bad day before!!