Category: | Health, Store, |
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Address: | 224-7 Hunt Club Rd, Ottawa, ON K1V 1C1, Canada |
Postal code: | K1V 1C1 |
Phone: | (613) 247-0002 |
Website: | http://www.laurier-optical.com/ |
Monday: | 10:00 AM – 7:00 PM |
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Tuesday: | 10:00 AM – 7:00 PM |
Wednesday: | 10:00 AM – 7:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | Closed |
In June, I was urgently looking for a store that could REPAIR the broken leg of my daughter's sunglasses because she would have to leave within a couple of days for a 3 week overnight camp. Later that afternoon, I had gone to a few optical stores, even watch stores, etc. but none of them could fix it. They all suggested getting a new pair of glasses, which would not be available in time. The next day, by chance, I passed by this Laurier Optical store and, in spite of lacking hope in my mind, I still decided to go into the store to give it a try. Surprisingly, a very kind lady there said that she could fix it by replacing both legs, and then she did it ! What made me even more surprised was that she said it was free when I asked how much I should pay her. She explained to me that she had simply replaced the original legs with ones from a pair of "recycled" glasses, which was why it was free. The store manager, Andrew, said the same!
I was so happy because my 14 year old daughter could bring the fixed sunglasses to the 3 week summer camp. Ling, the store employee (I hope I spelled her name correctly), and Andrew, thank you so much for your great help!
Because of my terrific and memorable experience with this Laurier Optical at 224 Hunt Club, two month later, I came back for my own new glasses. Once again, I was very impressed with their client oriented services, professionalism and kindness. I definitely recommend Andrew and Ling as well as this store to those who need their help.
Best Laurier optical I've been to so far! Andrew the manager is very patient, attentive, and answers all your questions thoroughly. Highly recommended!
Great service, very helpful. Barhaven Laurier optical needs to learn from them.