Category: | Health, |
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Address: | 2450 Lancaster Rd, Ottawa, ON K1B 5N3, Canada |
Postal code: | K1B 5N3 |
Phone: | (613) 738-9119 |
Website: | http://www.rideaufht.ca/lancaster-medical-clinic/ |
Monday: | 8:00 AM – 8:00 PM |
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Tuesday: | 8:00 AM – 8:00 PM |
Wednesday: | 8:00 AM – 8:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Nothing but the best treatment and service from Dr Murley and her staff! Thank you for looking after our family.
I recently found out I was pregnant and I do not have a family doctor. I called numerous places asking if they were taking new patients and before I could event explain why the answer was always "no, and a hang up"
I called Lancaster medical earlier this week and the lady who answered the phone, I believe her name was Sarah was SO kind. She said they weren't accepting new patients but unlike everyone else, asked questions as to why I was looking for a new doctor. When I told her I found out I was pregnant she said that she would be able to help and booked me in with Dr. Murley and three days later I already had my first appointment booked.
I met both today for the first time and after having lost a son to SIDS and experienced a miscarriage, the staff at Lancaster Medical is exactly what I needed to calm my nerves down. Melissa, who helped the nurse was so kind, Dr. Murley was incredibly genuine and the admin, Sarah I believe is the perfect person for a first point of contact as she is incredibly kind, patient and listens..
I have nothing but the best to say about both staff and doctors at Lancaster. Phone staff have always been wonderful. They are extremely busy, but have always had the time to deal with any issues I've had. My doctor, Dr. Chopra, has been amazing. Always takes the time, is diligent, caring, and knows her stuff. I am so grateful to have found Lancaster.
For the most part the ladies are great. However, it's 9:40 AM and the phones were supposed to be answered by 9am yet I'm still getting last night's closed messaged. You might as well just walk in to book an appointment because you'll never reach them by phone.