Saffire Blue

I'd like to post a very honest and neutral review because after reading all the negative reviews on here I was worried, but then pleasantly surprised by Saffire Blue (not to mention it seems most reviewers are either people with a fantastic experience or a terrible experience).

I placed my order online on May 27 and called in my credit card. The next day the status showed as "picking inventory". I read online lots of people saying it took awhile to ship so I gave it two weeks at which point it still said picking order.

On June 11 I called and spoke to a lady who looked into it and said they had been waiting on one of the packaging items I ordered but that shipment was supposed to arrive that day, and so my order would be mailed the next day.

One week later and my order still said picking inventory, so I called and spoke to a gentleman this time. He took my name, number and order number and said he would look into it right away and get back to me. A couple hours later I got an email saying my order was shipped, along with the tracking number.

I received my package two days later.

The two individuals I dealt with were both very pleasant, kind and helpful. The helped me in giving me the information I needed. My package included everything I had ordered (no errors or anything missing as others have said), and everything was great quality at a great price.

I'm giving them 4 stars because of the length of time from ordering to receiving my order (25 days). If you need anything right away , I would say look elsewhere but if you can wait it's definitely worth it. If I'm ever not in a rush for anything but want it at a good price I will definitely order from Saffire Blue again. I would encourage everyone not to be turned off by some of these reviews!!

Had previously had a bad shipping experience with Saffire Blue but recently gave them another chance. I have to say that I was extremely and most pleasantly surprised to see a vast improvement in customer service and shipping times. I have since ordered again and anticipate a good experience! If you have had a bad experience, give them another try - their prices and product selection are second to none and they appear to making a lot of improvements.