Category: | Health, Point of interest, Establishment, |
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Address: | 3 Church St, Parry Sound, ON P2A 1Y2, Canada |
Postal code: | P2A 1Y2 |
Phone: | (705) 746-1212 |
Website: | http://drerinaxt.com/ |
Monday: | 8:30 AM – 5:00 PM |
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Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 9:00 AM – 7:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Amazing first visit experience, grateful for the COVID protocol in place, felt very safe. Great & efficient Customer Service!!
A truly top notch operation. Clean, modern facility, with a friendly competent staff. Distancing/safety protocols followed. Would recommend without hesitation.
We are visiting the Parry Sound area currently. The lens of my wife's glasses came out and a screw was missing. We called Dr. Axt and were invited to bring the glasses in for repair. Within 5 minutes of handling over the glasses, they were returned fixed. Get this, no charge!! No charge! I don't know if this is their typical service, but I will pay it forward to the Parry Sound food bank with a cash donation. Good people need to to be appreciated. Thank you.
While at the cottage I sat on my glasses and broke the frames, they looked like they could possibly be repaired. I can't drive without them. I called Dr. Axt's place in Parry Sound as it was the closest place that was still open to the public for optical emergencies during the Covid-19 Shutdowns. I knocked on the locked door and someone came and took the glasses from me. I waited outside. She returned in 15 minutes with the frames repaired and even put new nose guards in place. "No charge, have a nice day" she said. How kind of her. Thanks again.
I just wanted to let you know that these lenses that I just purchased. I love them. They are the clearest, imperfection free lenses I have ever had. Thanks for recommending the Transitions, first time for them and they're great.
The customer service was pretty good too. It was excellent. Thanks again. Dave