Structube

• Dave Gray from Google
  
  
  (February 1, 2019, 4:03 am)

  I purchased a couch here recently and everything went smooth, the gentleman at the store who served me was great and very friendly but I wish the good experience continued. My rating does not really reflect the product but is more directed towards the shipping of my couch. I had 2 gentlemen deliver the couch and they really didn’t have much respect for my house or my hardwood floors. They made such a mess that I was offered 50% back on my delivery charges... I guess this will do but I really didn’t appreciate the time I had spend cleaning my floors. With all said and done.... I do love the new couch :)

• Jenny K from Google
  
  
  (January 9, 2019, 4:56 pm)

  I love the decor and furniture and have purchased many items and will continue to do so. However the staff at this particular location really need to work on their people skills. In particular, the ladies, as the men have been pretty friendly and helpful.
  
  The ladies (I’ve seen various ones ) always seem annoyed or upset at the customers. They don’t answer many questions and I just get the feeling that they think I can’t afford the item and I’m wasting their time. Even when I am being rung up at the cash register, they still seem fed up. I have worked with clients for over 10 years and I know it’s not always easy but I do believe that if the customer is being respectful then there is no reason to show them attitude.
  
  I will probably try to come in at this location when I know one of the male employees is available as they are very nice.

• Watson Estates from Google
  
  
  (December 27, 2018, 8:40 pm)

  We bought some chairs from them for our dining room. Service was good and they promised they would take items back if needed. We had 4/8 of them very rocky and asked for a replacement. They did but threatened us that if we wanted to return any of the new ones they wouldn't sell us anything else.
  
  Unprofessional service after product was sold. Otherwise, they have a good selection of items.

Brampton | Trinity Common Mall | Structube

Please let us know what you think of our service. We always love feedback to keep improving for our customers. Do not hesitate to call us at 905 790 9605

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