Passion Pool & Pond

A pool was the furthest thing from our minds, until Covid hit and we were stuck home and most likely would be through the summer. We saw a sign for passion pools outside a neighbors house and contacted John immediately. John came and gave us an image of a dream backyard and we wanted to go with him as he was passionate, direct and to the point, but also kind and family oriented, and our dog loved him! But John said it was unlikely we would get a pool installed by him this summer, or anyone else. I persisted and challenged John to squeeze just one more pool in. By hiring a little more staff John was able to get us in! Although he would not be able to complete the rest of the yard until after the summer we would have a pool and that is all that mattered to us!

John, his sidekick Bernadette (who is amazing!) and his team (who are all just as awesome!) showed up to start the digging! Everything was timely, clean and moving along smoothly. The day was here, the pool was being dropped in, due to hydro lines a crane arrived to drop the pool, only to tell John, sorry we won’t do it anymore. John (who must have been beyond stressed) accepted the challenge and would not give up, he got a .... and after what should have been a 30 minute drop, spent 4 long hours craning the pool up down around and finally into a hole...that was too big?!

The pool company had delivered the wrong pool! Yet another challenge but John stayed determined to right the situation and get our pool for us for the rest of the summer. The pool arrived 2 weeks later and John found a different crane company (obviously!) who removed the other pool and dropped the new perfect pool in place!

Although there were many setbacks John and his team just worked harder to get our pool in as promised! They finished the job in a timely manner and we swam until October!

Thank you John and passion pools family! You made Covid bearable and have given us so many wonderful memories already!

I have been meaning to write a review for 4 years but have not had the time. John and his crew installed our dream pool 4 years ago and from start to finish the job was done on time, professional and with top quality and care. John and his team have been opening and closing our pool for the last 4 to 5 years and they have always arrived in time and are very friendly. We have had no issues whatsoever and our pool looks just as nice as the day it was installed.

Johnathan rescued us from a bad/potentially dangerous situation. Last fall we purchased a house with an existing pool and engaged a pool company to open the pool this spring and provide ongoing service. The whole experience was awful and upsetting. We called Passion Pool and Pond to see if we could switch to them. Johnathan came by right away and discovered some serious safety issues in the work the other company had done. So that was corrected immediately. Johnathan gave us great coaching and answered all of our questions right away so we were able to enjoy our first season in our pool!His team came and did a great job closing the pool. Always prompt, professional and friendly service. We are very relieved to now have Passion Pool and Pond as our excellent pool service company. -Lois N

I would definitely recommend this company to anyone owning a pool. They are very professional, reliable, and punctual. I’m relying on this company to open, close and maintain my pool for years to come (and I say years, cause I’m able to schedule these services years in advance)

After two years of research and seeking many quotes, we decided to work with Passion Pool and Pond. The crew is absolutely amazing. They had a lot of respect for our property and never hesitated to answer any of our questions or address concerns. John communicated a lot before the project and during the process of it. John was patient with us and fulfilled exactly what we wanted.