Category: | Point of interest, Establishment, |
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Address: | 587 Huron St Unit 3, Stratford, ON N5A 5T8, Canada |
Postal code: | N5A 5T8 |
Phone: | (877) 863-4273 |
Website: | https://wightman.ca/ |
Monday: | 9:01 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Switched from a big cable company over to Wightman fibre for our internet in Stratford. The technician that came out went above and beyond for the install in my opinion - ran the cables nicely from the box in my basement to my upstair living room. Everything looks great!
The service so far is impeccable. We were having drops in our connection with the other guys - several times per day. Wightman is running perfectly. I would recommend.
I have been using Wightman for internet for about 5 years and have had very few issues - so much more reliable than the previous big cable company. The fibre is fast.
I just signed my Mother up for cable, internet and phone. The cable pricing plan is unique as we don't have to buy a gargantuan plan to get the channels she wants - just the basic cable and pick 5 others from their full listing. They were very responsive to our having a short window to set her up.
When I said we couldn't transfer the phone number because she is moving area codes which is a bit sad because she has had the number for 60+ years, the customer service rep found a number with the same last four digits. My mother was tickled. Kindness matters.
We have been so pleased with the great customer service we have received with Wightman's right from the beginning when we first moved to Stratford 5 years ago! We have our internet, landliine, and TV cable services through them. Every time we have been in contact with Wightman's for a question or any issues we might be experiencing, they are so helpful on the phone...you even get to speak to a real person!! They are always so knowledgeable and walk us through the process to troubleshoot....AND, they even call back a few days later to follow-up and confirm that everything is going well. That's what we call GREAT customer service! We would highly recommend Wightman's to anyone who is looking for a great internet provider in the Stratford area.