Appleby Opticals

My only pair of glasses broke on Canada day, and leaving for vacation a couple of days later, it left me stressed out as to whether or not I'll be able to see while away. Nothing else was open!! I was happy I found this one. Lily was more than accomodating on the phone and in person to tell me what can be done. If I got a new pair of glasses, it would've taken a week longer because of the holidays and the higher prescription lenses I needed. Was there not more than 30mins and she found a quick solution for my broken glasses, I left with a new set of frames and a smile on my face because of the awesome staff.

I couldn't be more pleased with the service I received here. They were very kind and so helpful in assisting me with selecting just the right glasses for me, I didn't feel rushed in the least. My glasses were ordered late afternoon on a Monday and I received the call that they were ready to be picked up the following Thursday. Couldn't be more satisfied, I love them. Thank you so much!

You would be hard pressed to find more accommodating people to help you with your glasses selection. They will happily spend as much time as necessary to make sure you're satisfied. This is a small, locally owned business, so you can be sure you're supporting Burlington business owners. It's unfortunate that there have been some unscrupulous reviews posted by people who were being less than honest. If an insurance company or government agency, like ODSP, is paying for your glasses, you have to abide by certain restrictions and regulations regards your glasses order. You can't expect more than you're entitled to and shouldn't hold the fine people at Appleby Optical responsible for your situation.