Mount Nemo Sales & Service

I purchased a new RMA510V Stihl battery powered lawn mower and gas powered grass trimmer. Despite COVID restrictions I was warmly welcomed at the front door just after 8:00am in the morning. The two very knowledgable sales ladies dragged all of the products outside and thoroughly explained the features and benefits. The lawn trimmer was gassed up and demonstrated.After paying for everything one of the service staff loaded the equipment into my car. Again, lots more advice and product knowledge.

Although they were very busy they did not try to rush the process and were very patient. Mount Nemo Sales and Service is worth the drive. I had considered Lowes, Canadian Tire and Home Depot however they do not do equipment service, stock replacement parts or have the product knowledge. Use and maintenance of the equipment was explained in great detail which was appreciated. Highly recommended.

What a great experience! Not only did they have the specific model of Toro lawnmower in stock (when no one else did), they prepped it, gassed it, registered it for warranty and gave me a full demo. And all COVID-19 safety protocols followed. Highly recommended! Thanks Mount Nemo!!

Just picked up a new chain saw. Great people, very helpful, honest, and knowledgeable. The staff showed me all things I needed to know being my first Stihl saw. They are setting up some chains for ripping for me. I will be buying from them from now on.

I bought a used snow blower a year ago from them. It worked really well throughout the winter. This year we had the first heavy snow last night. In the morning I went to start the snow blower. It turned on after a few attempts. However, I discovered a problem with the snow blower. One blade side was spinning, but not the other. I immediately called Mount Nemo. The sales lady asked me about the problem, which I described as I saw it. She explained that this is a very common problem with snow blowers. A component called "shear bolt/pin" was broken for one of the two blade sides due to impact with a heavy solid object. And that's why it didn't move. Then she asked me for the serial and model numbers of the machine in order to get the right size shear pin replacement. I went to pick up the component, came back home, installed the component, and my snow blower was up and running.

In summary, informed staff and high quality equipment. Highly recommended place of business.