Category: | Store, |
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Address: | 2000 Appleby Line, Burlington, ON L7L 6M6, Canada |
Postal code: | L7L 6M6 |
Phone: | (905) 315-7800 |
Website: | https://www.thesundancespastore.com/ |
Monday: | 11:00 AM – 7:00 PM |
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Tuesday: | 11:00 AM – 7:00 PM |
Wednesday: | 11:00 AM – 7:00 PM |
Thursday: | 11:00 AM – 7:00 PM |
Friday: | 11:00 AM – 7:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
My husband purchased a hot tub from here last summer and has been thrilled with it! He has wanted one for years and finally took the plunge (pun intended!). Jason was amazing to deal with at the store - he was very helpful and knowledgeable. The delivery crew was super friendly and efficient. The hot tub has been used daily since it was delivered and we wonder now why we waited so long...
We've always wanted to purchase a hot tub, and finally took the leap a few years ago and bought one from Sundance. We chose Sundance for the quality and reputation, and they did not disappoint! The staff were helpful from start to finish, and guided us in making an informed purchase to suit our family and lifestyle. We’re in the store often to buy supplies, and the team is always at the ready to answer questions, even if we’ve asked about the same thing a hundred times! We enjoy our tub often with friends and family, and it’s in as good a condition as the day it was installed. Thanks Sundance!
The staff is always friendly, the store is clean, organized and always smells excellent. I have had to call the store a few times with questions and they were always able to answer with confidence. Had a service call once to fix the audio on our hot tub and they were punctual, courteous and answered all my questions. Highly recommend the store. Great location too.
We bought our hot tub a few years ago and our Sundance experience has been excellent. We were very pleased with the purchase price to start and the only time we have required service, the first we knew that the service man had been there was when we received an e-mail the next day. No charge. Any time we have asked questions at the Burlington store, the men not only answer, but show us the best way to improve our experience. The e-mails giving customers notice of items on sale is a great feature as well. All in all, they can't be beat.
So, two years since the last post and many trips to Sundance , fortunately just for supplies as the hot tub keeps on ticking like the Eveready battery. I'm always impressed by the staff's knowledge and friendliness when I have questions. And they will always tell me when the next sale on a product is coming so I never overpay. Great service!
Sundance continues to impress with their service, friendliness, and knowledge. The staff is always available to answer the difficult questions as well as make suggestions on improving our hot tub experience.
Love our Sundance hot tub! Staff were friendly and knowledgeable and answered all of our many questions. They provide you with the information you need to make an informed decision and help teach you how to maintain your hut tub. We looked at many different options and are happy we decided on Sundance. Have had for almost two years now and have had no issues and still looks like new!