Dulux Paints

I was at this location a little over a month ago. I was being helped by Jo-Ann. I am writing this review because Jo-Ann gave me the best customer service that I've ever received. I was blown away by how accommodating she was and how helpful she was. She kept open a little later just to make sure I had everything I needed. I will continue to go to this location because Jo-Ann was simply amazing.

My fiance and I visited this location a couple weeks ago to get some paint chips for our newly renovated basement and the staff member working was fantastic (I just wish I could remember her name). She gave great advice. She was so thorough in explaining to us how our chosen colours would look when blown up on a wall, she was a great help in finding complementary colours for our accent walls and helped us determine what supplies we needed (among other things). We aren't very experienced painters but we really appreciated the guidance from a pro! We will definitely be back :)

Great products. Need advice, ask for Helen.

I purchased my paint a few times there and overall my experience was great. I went there initially to look for a paint color my builder used for my house. The staff were very helpful finding the color for me. I was also quite happy when they shared how to purchase their paint economically. Their paints seem to be of good quality but the price can run rather high so those tips given to me were very helpful.
Basically they offer buy one and get one free every now and then. What you could do is to purchase a few more ( even several) than you need in the original paint without mixing the color. They are happy to mix it later for you for free even after the sale is over. So you can stock them up if you think you will have a big paint project at one point. I did and I am using the half priced paint to paint my basement 6 months after I purchased them.
Lastly, if you hang out there and ask for good tips, they are very eager to help. They are very knowledgeable with painting, staining or any small projects you need help with.
I find painting quite soothing so when under stress, I often get a gallon of paint and paint my walls away!!!

The staff and manager Helen are fantastic. Super helpful and amazing customer service. Would very much recommend this store