Audi Oakville

This dealership has demonstrated high level of professionalism when it came to solving issues and accommodating the customer.
They are great negotiators who see your side of the story, so that the deal is a win-win.
Ryan Ward is a no-BS sales person which I really appreciated.
My personal experience in March 2019 was that the brand new Audi S3 was accidentally scratched at the dealership before I picked it up. The dealership has offered multiple solutions (fix the dent, bring a similar car from another dealership, etc.), and has provided a loaner car while this was getting solved. The dent has been repaired flawlessly, and I decided to go ahead with the car, which is very fun to drive.
I also liked dealing with Emma who is extremely efficient and knowledgeable. She made the lease and window tinting process an absolute breeze!
One area of improvement would be a more organized reception desk; it's hit or miss: one day they greet you and make an effort to understand what you want, another - they don't really pay attention and send you to a wrong department.

Great service!! Highly professional staff and Ryan is an extraordinary, detail-oriented and courteous person. I went in for a lease swap for a 2019 s4 and the whole process was easy and seamless. They don't miss any details and will make sure the car is in excellent, safe condition for you when you drive off the lot. No complants!

Great stuff!! Highly professional staff and Shane is an amazing, courteous salesman. They know how to treat people and are prepared every step of the way, from reception to sales to financing. They don't miss any details and will make sure the car is in excellent, safe condition for you when you drive off the lot. Everything was great dealing with them.