RBC Royal Bank

amazing staff, very very helpful and hard worker.
they always follow up and make sure that their clients needs are met.
the place is well organized and clean and they are very careful by making sure that their clients stay healthy and virus free. they make sure that there aren't many clients inside the branch to prevent Covid-19 spread.
I highly appreciate working with the location manager George, he is an amazing manager. and I must include in my thanking to Mulhima, for helping me with all my transactions and answering my phone calls, and special thanks goes to Vidya for being an amazing and very knowledgeable personal account manager, and of course I can't forget Wan for helping me opening all my business accounts. and Mustaz is just such an amazing cleric and very friendly and knowledgeable.
basically I thank everybody in there for doing all the best to keep their clients always happy and satisfied.

Nada

Juan was a great help as we refinanced our mortgage. He supported us in-person and over email and answered all of our questions.

Muhammad, Juan and Christos provided me excellent customer service. They were kind, understanding and very knowledgeable. I switched from CIBC to RBC recently and am super pleased with the level of service there is. I even came in today and was greeted by my first name! This is what customer service is all about!!Thank you!

No excessive wait times.