Wallace Pines II

To be fair, location is nice - local restaurants and stores are quaint; several trails near by; legitimately Sheridan College is a 5 min walk away. The building infrastructure is solid with concrete walls, rooms are spacious - especially when comparing them to more modern apartments -, the balcony is larger than expected and I've heard most views from them are exceptional.
However, staff currently working in the building lack empathy and are unsupportive of those with health, actually any issue of any kind. In fact, at first, they present themselves as lovely people, but as time goes on and of course after arrangements to live here are completed, they no longer hide behind their masks and instead prey on those whom they deem weak, if not everyone. They are known for harassment, verbal and/or written, and look the other way at (aka condone) physical violence. They say they are supportive of the public with kindness and their smiles appear promising, but in reality, this appearance is fake and empty of most promises.
The one promise they can keep is the appearance, both of themselves and the building's interior/exterior. They are definitely working hard to improve the buildings look, and are implementing better lighting in hallways, safer elevators, apartments now have individual water shut off valves in place (no more constant full building water shut offs).
In conclusion, let's just say, this is a fantastic building to live at! I can't wait to see the improvements of the building in the upcoming months and when empathy is shown towards the people who live here, my rating will be changed accordingly. ADVICE: If you think you can stick to your circle and avoid the trolls, this place is superb.