(September 1, 2021, 4:44 pm)
Understandable that the phone is always busy. My spouse and I have had excellent care from Dr. Ephrat, even had him do a house call for my husband who has more serious issues than me. During COVID, he called us a few times to follow up on our questions. Thank you, Dr. Ephrat.
As for Dr. Marchi, when Dr. Ephrat was unavailable, he called me from home as he was self-isolating due to exposure to someone with Covid symptoms and advised me on what to do next and even started me on some meds.
Thank you, Dr. Marchi.
So yeah, for those that complain about the phone, that is not a reflection on the doctors. It is a busy place.