CSN Maple Leaf Collision Centre

PROFFESIONAL & PAINLESS !
After a minor collision my insurance company recommended a couple of local shops here in Niagara Falls, Maple Leaf being one of them. However due to proximity i had chosen another shop closer to me (BIG MISTAKE). My insurance company had assured me the other shop had my estimate and i just had to wait for them to reach out. I waited over 2 weeks of no contact and during this time compared the reviews of the other shop and those of Maple Leaf, it was at this point i began to realize my mistake. These reviews saved my car. I called my insurance company and requested to deal with Maple Leaf. The very next morning i received a call from Mary at Maple Leaf and she arranged for me to come in that very same day and meet with David the General Manager. I showed up and did not have to wait a single second Mary greeted me with a smile and David came immediately out of his office to meet me and discuss my estimate ( Maple Leaf is a very busy shop due to its high quality work and long standing reputation however they made me feel like i was their only customer.) After discussing the estimate the insurance company had sent Maple Leaf i had apprehensions about the work that would be performed (They wanted to have a majority of my vehicle painted for a minor scrape.) I shared my apprehensions with David as i wanted to protect my factory finish and he came up with a plan right there on the spot. He had me come back the very next week and leave the car so they could first try and buff out and polish the damage to see if that would work prior to painting. Within 1 hour Mary called and told me i was all set (I was in disbelief.) I went back to the shop and to my surprise the car looked better than it did when i bought it in the showroom over a year ago (It brought tears of joy and relief to my eyes.) David came outside to see if i was satisfied with how it turned out and asked me if i liked it better this way haha do I ever. ( The whole team is really like sunshine on a rainy day, Accidents are extremely stressful but with Maple Leaf your repairs don't need to be, they do everything possible to alleviate that stress.) I left there in awe of the whole experience and they even called me back later to make sure i was still happy and I couldn't be any happier with how it turned out and for saving me from the unnecessary painting the insurance wanted done (Keep in mind i was not at fault and the repairs would cost me nothing Maple Leaf took into account that i wanted to preserve my original paint and not what would be more profitable for themselves.) CSN Maple Leaf Collision Centre deserves 6 stars they are the real McCoy save yourself the headaches and deal with them it'll be like your accident never happened. I am forever grateful for what they've done. THANK YOU!

David and Mary were great to work with. My Nissan was in an accident, sideswiped. David would not let me drive it off the lot due to control rod damage. Loaned me a car to get home until I got a rental. They worked diligently to get the quote approved and kept after Nissan for delayed parts. It was a job well done. I’m very satisfied with all the work and professional approach Maple Leaf takes! I highly recommend them for any work on your car!

I'm a young driver with some collision experience over the years. Mostly major ones. At here, you will see what a smooth work they have done. Once you are there, they will takeover the problems. Mary, the customer service representative, sets the standard for dedicated worker and good customer service. To the details, caring what you are thinking, and offers to help to the best of their abilities. To conclude, guys, if you are covered by insurance, they are the go-to.

In my experience, David and the Maple Leaf crew always provide amazing quality workmanship. Over the years my family and I have had three vehicles in for various paint / body repairs and the result has always been the same…they come back looking like new. I have found them to be very practical in finding economical solutions to doing repairs and very transparent on the cost and options. I highly recommend Maple Leaf Collision for any body / paint work you need done.

My vehicle had to go in for new paint on the roof and tailgate of my Honda Odyssey. The service was awesome…from the very friendly and helpful receptionist to Dave the general manager and owner. I had several questions about the timing of this job as we were working around a family trip. They were quick to find answers for me and when the job was completed…my van looked new both on the outside and inside. Yes…they even detailed the inside of the van for me…with that new car smell!! Thanks Maple Leaf Collision…much appreciated for your professionalism and timely work.