Rose Nails

Not the best pedi I have ever had but I will return for another and see if maybe it was just a bad day!!! I never leave reviews that are all negative but I am honest.....Massage could have been a bit longer than 90 seconds, and the water was ice cold when I put my feet in the tub. Easy to fix with a little added hot water so no biggie there. Not sure why I left with dry feet though? I think the final step of something was missed accidentally because my feet usually feel like soft babies bottom when done, but not today....again not a huge deal. Staff is very kind and helpful but I noticed that some pedis were getting a bit rushed along though....as it got busier, and that shouldn’t happen!!!!... Everyone should get the same service. I left the last place I got my monthly pedi at for this reason. It doesn’t make the customer want to come back when the service is rushed and gets a bit sloppy. Also, when a customer points out that the polish was in a bit of an uneven blob on the tip of the toe....it should be fixed!! Instead it was ignored completely and then the final clear coat added instead of making the repair. Not good customer service when you ignore something that was such an easy fix, and pointed out by the customer. Clearly I wanted it fixed but she wouldn’t fix it. Got a design on my big toes and by the time she was done I was so done with pointing out all these issues that I didn’t have the heart to tell her that one toe looked awesome but the second toe was not half as nice. Again I believe in giving more chances and because the people (staff) are very friendly, I will go back....but I sure hope it’s a better day next time. Someone should update the website too, the prices on your wall...are different on your website...again no biggie for me but someone else may try to call you on it. Updating your site is easier than arguing with a customer.

Was in the area today.... went for a manicure.... it was amazing.... staffs was friendly and prices were great.... thanks to Anna and Andy.... they made me feel like home... great jobs guys... A+ for my experiences... would definitely go back when I am in Niagara Falls again....

Love to go to this place to get my nails done!
The owners Anna and Andy are so talented at what they do, and the staffs are also very kind. The service is done quickly but throughout and the price is reasonable. Highly recommend to everyone!

Clean and friendly place. I always feel comfortable any time visiting to have my nails done. Good services and good prices compared to the quality. Highly recommended!

I came looking for a clean place with a professional service.
Walk-ins are OK.
Anna was friendly, we had connected through a conversation, I was made feel comfortable and at ease. We discussed what I was looking for and the price at the door.
An hour later I walked out smiling and loving my nails.
Great atmosphere, friendly, fast & professional service.
Recommend 100%