Category: | Car repair, Store, |
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Address: | 151 Hwy 20 E, Fenwick, ON L0S 1C0, Canada |
Postal code: | L0S 1C0 |
Phone: | (905) 892-9512 |
Monday: | 8:00 AM – 5:30 PM |
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Tuesday: | 8:00 AM – 5:30 PM |
Wednesday: | 8:00 AM – 5:30 PM |
Thursday: | 8:00 AM – 5:30 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 1:00 PM |
Sunday: | Closed |
Peter has always treated our family fairly, and doesn't look to find thing he can replace, but what needs to be replaced/repaired. The only time he suggests extra preventative maintenance is when the job includes a lot of labour and replacing another part will save you the second labour charge if a part fails or when parts should be replaced in pairs. In all cases he explains your options so you can make an informed decision. He has serviced by truck from new, the dealer has only ever done warranty work.
Really appreciated the flexibility in fitting in my emergency tire repair!
I first bought tires from Peter at Elite Tire about 7 years ago. I had gone back every year to have my tires rotated (offered as a free service when you buy tires from them).
About two years ago I was driving down the highway and heard a very loud rattling noise. It sounded as if my truck was falling apart. I pulled off the highway and headed to Elite Tire. Peter knew exactly what was wrong. He looked under my truck and said the heat shield had rusted out and had come loose from the bolts holding it in. I asked him how much to replace it and he gave me an estimated cost. He then said that it wasn't necessary to replace it,but if I wanted, he would order the part for me and install it. I chose to not replace it. Peter then removed the broken heat shield and sent me on my way.
This year I needed new tires. I purchased the same brand and model of tires as I had before, as they were excellent and served me well. I talked with Peter about getting new rims, as mine were heavily corroded. We also talked about the possibility of repairing my old rims. Peter recommended a place that does powder coating. I decided on having my old rims powder coated there. I only have one vehicle,so, I couldn't have my rims done all at once. I had to have them done one at a time, using my spare as the replacement for the wheel being done. This process took 3 months to complete. Peter had ordered my new tires and stored them at his garage. Every two/three weeks, I brought a completed rim to him. Peter put a new tire on the rim, balanced the wheel and mounted it on my truck, after having taken off the next rim to be repaired. Peter repeated this process until all of the five wheels were done.
I offered to pay Peter extra for his time and for all the hassle that it took to do each rim separately, but, he refused. He said that it was part of the service he offers.
I am so impressed by Peter's integrity, patience and dedication to his customers. While at his garage, I met many happy and loyal customers.
If you need tires or automotive work, I strongly recommend that you try Elite Tire and Auto.
Henry VanBreda